At Starza, we aim to deliver your order as quickly and smoothly as possible.

Processing Time
All orders are processed within 1-2 business days after purchase. Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Locations
We currently ship Australia-wide, with international shipping coming in the future.

Estimated Delivery Times
Standard Shipping (Australia): 3-7 business days
Express Shipping (Australia): 1-3 business days

Delivery times may vary depending on your location and the courier service.

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Local Delivery (Eastern Suburbs)
Free delivery is available in selected Eastern Suburbs postcodes, delivered to your door within 1–3 business days. We’ll text you when your order is on its way.

Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number so you can follow your package’s journey.

Delays
While we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to courier services.

Incorrect Shipping Details
Please ensure your shipping address is correct when placing your order. Starza is not responsible for orders shipped to incorrectly provided addresses.

Questions
If you have any questions about your order or shipping, please contact us at:
hello@starza.com